Most Recent Articles

It’s hard to imagine during the heyday of lead acid batteries that anyone would have thought something called “Battery Day” could be seen as a futuristic, sleek, design-savvy symbol of innovation. But in case you missed it, yesterday September 22^nd was the annual Shareholder meeting for Tesla, an event they have branded as “Battery Day”, and is used as a showcase for new innovations, ideas and plans coming out of Tesla.

While no one needs to be reminded how much has been changing across our industry in 2020, it’s useful to keep looking into HOW things are evolving and learning about what everyone is doing differently as either a reaction to events, or to get ahead of them more pro-actively.

At Newcastle Systems, the large variety of industries over which we receive orders gives us an interesting vantage point from which we can see how things have evolved quite a bit this year. Today we thought it would be useful to share some of what we have been seeing and what we might expect because of it going into 2021. To be brief – you’ve been incredibly innovative and creative this year.

If you are like thousands of other businesses around the world this year, you probably can check off at least one of the boxes below:

• We had to figure out how to do E-Commerce for the first time.
• We previously dabbled with E-Commerce, but suddenly had to get good at it.
• We’ve been doing E-Commerce for a while, but this year broke all our records.
• Our Returns Process is messy, expensive and hard to manage to customer expectations.

If you’ve checked off either of the first two boxes, you probably needed to check off the last box too.