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Among the many things that are coming into focus as an unforeseen challenge to every business that had to suddenly ramp up their Ecommerce efforts last year is “packaging”. We haven’t covered it in detail yet, but it did create some serious issues in many DCs last year, both for outbound shipments and the inbound returns. While it might seem like an afterthought in the big picture of running a warehouse, it can be a surprisingly big problem that impacts productivity, customer satisfaction and even your space management.

How well did you feel your team handled the “pandemic pandemonium” in 2020? More than any other year we can remember, there was a yawning gap between the “winners and losers” across different industries, bases on a standard measure of revenue. But among the biggest “winners” on the demand side were many messy backend operations that were not prepared for the 2020 surge and struggled to keep up with the pace of shipments, returns and more.

Last year retailers everywhere in every niche, B2B and B2C, had to either learn how to do Ecommerce and In-Store Fulfillment for the first time or learn to do it much better on a bigger scale than ever before. What businesses did to engage with customers on the front end – evolving their offerings into a multichannel or omnichannel presence – was not always matched by the evolution required in the back end for fulfillment.

In 2020, more businesses discovered the benefit of “cutting the cord” with their electric outlets and putting their devices and workstations on carts fitted with powerful batteries. Mobile Power gave them the benefit of bringing their devices to their work, rather than wasting footsteps and other movement.