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Global supply chains have been pushed to their limits over the past three years, revealing the weaknesses of a complex system that affects everything from toilet paper to computer chips. These disruptions impact more than just daily life — they affect local and national economies and businesses of every shape and size.

The “future” of logistics seems to be approaching at lightning speed. All of the five- and ten-year plans and predictions we saw just a few short years ago are suddenly being implemented as companies are scrambling to cope with never-ending supply chain challenges.

The shipping and distribution industries have been feeling the squeeze of supply chain disruptions ever since the beginning of the COVID-19 pandemic. Shipping capacities have been pushed to the brink as shipping containers and distributors are in high demand.

In the past, marketing efforts traditionally focused on showing customers what they needed. But this marketing strategy doesn’t work as well with young consumers who purchase products online. eCommerce brands will need to take a different approach to attract and retain these customers, who are now a significant segment of the overall market.

The average person now spends over one year and two weeks of their lives waiting in shopping queues, according to a report from Intel and Box Technologies. Long queues not only discourage customers from even joining the line, but once in the queue, many will walk away and never come back if you make them wait too long.

The eCommerce industry is constantly evolving, and this year hasn’t been any different. The global pandemic has accelerated growth in online shopping as more and more consumers are realizing the benefits of buying what they need and want from online sellers.

If you’re an eCommerce seller, what you do involves much more than just selling products online and getting them into the hands of customers. To create a successful and sustainable business, you need to build trust and lasting relationships with your customers. And that often involves handling returns.

According to the National Retail Foundation, eCommerce is now the preferred method of shopping for 68% of consumers. Of course, the pandemic changed that as more and more people began shopping online out of necessity and then continued to do so out of convenience.

If you sell any type of goods online, reverse logistics is an important part of your business. Today, the global reverse logistics market size is growing in leaps and bounds. In 2021, it was valued at $840.7 billion and it is expected to expand at a compound annual growth rate of a whopping 12.4% from 2022 to 2028!

When it came to holiday spending, 2021 was a banner year. The surge in retail shopping for both brick-and-mortar stores and e-commerce businesses was the biggest we’ve experienced in more than 20 years, which left many warehouses scrambling to keep up with the demand.