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eCommerce has revolutionized the way we shop and get products into the hands of customers. The COVID-19 pandemic has accelerated the growth of online shopping as many consumers turn to eCommerce for daily needs like groceries and other items such as clothing. In fact, U.S. eCommerce sales are projected to reach $1 trillion for the first time in 2022 and account for over 20% of retail sales by 2024.

eCommerce has evolved to become the preferred form of retail for many types of goods and services. According to a recent report by Adobe, the COVID-19 pandemic boosted online shopping in the U.S. by $183 billion, a 42% increase in 2020 over the prior year.

Costs associated with the supply chain process have always been a concern for businesses. But those aspects of business results are magnified when the supply chain is suddenly rife with trouble.

If you’re in the business of moving products from Point A to Point B, logistics matter. Being able to efficiently fulfill the needs of your target audience is directly related to your ultimate business success.

For many organizations, handling reverse logistics can be challenging. If you think about it, most supply chains are created to get products from point A to point B, not bring them back in the other direction.

Online ordering has made shopping so simple that customers expect an equally hassle-free returns process. While product returns might be one of the costs of doing business, how you handle the 5 Rs of reverse logistics can impact how much this process will affect your company’s overall results.

For several months each year, warehouses face a surge of activity due to skyrocketing product demand. This peak season begins as early as October as people begin preparing for the upcoming holiday season and ends sometime in January as warehouses are still dealing with high return volumes.

Peak season is officially here. And, if your warehouse can manage its inflows and outflows efficiently during the busiest time of year, it should be smooth sailing during those other months. Knowing how to best run your operations when the stakes are highest might be challenging. But it will also improve your overall business results.

If your business sells, handles, or stores products, its success depends largely on the quality of its inventory management system. It’s not a sexy topic. But it sure is important. Unfortunately, when it comes time to spend capital on innovations that will boost business results, automated inventory management systems are often overlooked.

Your warehouse KPIs determine how efficiently you turn a profit. If you’re running your warehouse fast and loose, how do you know what is there, what’s coming in, or what’s heading out the door?

You probably already have a software package that compiles data and analyzes information. What you do with that information may determine the success or failure of your logistics business. Specifically, you need to determine the metrics that matter when measuring warehouse performance.

If you’re using a paper and pencil system in your operations, you’re not alone. Forty-eight percent of facilities are still conventional in receiving, picking, inventory replenishment, and storage (non-mechanized).