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The overall shopping experience in brick-and-mortar stores has become more important than ever. As consumers have become savvier, they expect to have a more enjoyable and personalized journey, and that includes the checkout process. Mobile POS systems are becoming increasingly popular among retailers because they deliver what customers want and offer some surprising benefits for businesses.

While having friendly sales staff, top-notch products, and eye-catching visual merchandising will attract potential customers to your store, what happens at your retail counter is a vital part of turning prospects into paying customers. According to one study, retailers are losing roughly $37.7 billion in potential sales due to long checkout lines. If you’re missing the mark at the checkout counter, it could significantly impact sales. Here’s why this part of your business is important, as well as strategies you can use to increase checkout times.

An outing to a retail store is supposed to be a pleasant experience for shoppers. However, it’s become a major challenge for many due to extensive wait times. Consumers have become more accustomed to getting their needs met quickly and efficiently. If extended wait times are frustrating shoppers, they might decide to award their business to someone else. Here’s how your retail business can reduce wait times to improve its customer satisfaction and get better results.

There are MANY different elements and aspects of “retail efficiency”. For any large retailer that includes what is almost always a global supply chain – where every aspect of it has its own metrics and are improved incrementally and have an impact on the bottom line. Each piece of the supply chain puzzle – from sourcing raw materials (for some) to processing the returns has its own specialized needs, its own unique innovations and its own collection of experts working full-time on their piece of the “retail efficiency” puzzle.

The point-of-sale (POS) system has always been one of the most essential technology solutions used by merchants of every shape and size. Most retailers have expanded the utility of these systems by integrating them with other fundamental business and customer service operations. Here’s what you need to know about POS systems and various trends using them that are revolutionizing the retail industry.

The world of retail is notoriously “deskless,” meaning retail workers are constantly up on their feet, managing the floor and POS systems, restocking products, fulfilling orders, and selling to and supporting customers. Fortunately, technology has stepped in to streamline this work, creating better working conditions for employees and an improved customer experience. Here’s a look at what’s happening in the present and future world of shopping in a store—and how mobile workstations can help.

A revolutionary transformation is taking place within the complex landscape of supply chain management and modern logistics. It’s one that attempts to combine technological innovation with human intellect and experience. There’s a common misconception that automation will replace humans. In fact, it should complement and support human workers, not replace them. Here’s where man and machine come together to get the most out of warehouse automation.

Mobile powered carts have revolutionized the way we get work done. These moveable productivity centers provide employees with the technology and other tools they need to accomplish a variety of tasks and make better decisions in the workplace.

Voice-directed picking technology is transforming the way warehouses manage their order fulfillment processes. This innovative solution allows workers to receive audio instructions via headsets, keeping their hands and eyes free for picking tasks. Here is how you can use voice-directed picking to boost your warehouse’s productivity.

In the fast-changing landscape of logistics and supply chains, it’s critical for businesses keep up with the latest technologies and trends. One trend that many warehouses are exploring is called cross-docking. Here’s a closer look at cross-docking, how this strategy can help you streamline your warehouse operations, and some best practices for using it.