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Picking errors are the not-so-silent killer of warehouse productivity. All warehouses know that these mistakes are happening. But not enough businesses understand the gravity of the issue or know how to address it.

In the past, a warehouse was just a place where goods were stored and eventually processed for shipping. There wasn't much talk about how warehousing could impact customer services. A lot has changed!

Running a warehouse is much more complex than it was in the past. Supply chain bottlenecks combined with increased online sales coupled with a growing expectation of fast shipping and delivery have put a ton of pressure on warehouses to perform. Just working a bit harder is unlikely to produce the results you need in such a competitive industry.

Most warehouses have the goal of maximizing productivity, which has a direct impact on bottom-line results. Warehouses are complex operations with a lot of functions and moving parts happening simultaneously. While there are ample opportunities to improve productivity, it’s not always clear where your efforts will bear the most fruit.

Nearly a century after inventory Alexander Graham Bell made the first telephone call in 1876, the first mobile call was accomplished. Since then, mobile technology has allowed us to stay in touch from anywhere.

Every seven seconds, a workplace injury takes place in the U.S., and the costs of these injuries can be catastrophic. In fact, warehouses and factories are considered some of the most dangerous places to work in this country. But the need for warehouse workers has never been greater.

Online sales have soared since the beginning of COVID-19, with consumers increasingly forgoing trips to the store in favor of easy ordering from home. That means eCommerce sellers and logistics companies need to operate more efficiently to keep pace with higher volume and a growing list of lofty expectations.

When you’re in the business of selling products, how you get them into your customer’s hands is critical to your success. If you don’t have a well-crafted and executed order fulfillment strategy, there’s a good chance you’re going to run into some challenges.

You may not be able to make a tanker ship move faster or source materials that have become scarce. These are factors that are sadly beyond your control. But your business’s commitment to customer service is something you do control. And it’s also a major differentiator in supply chain management.

Everyone has had good and bad online shopping experiences. The worst experiences probably stay in your consciousness the longest, and that's not something you want people to associate with your brand. In fact, nearly half of consumers have stopped doing business with a company because of a poor customer experience.